Ok Gourmet LLC. does not accept returns. We also reserve the right to cancel your order before shipment and to notify you by email. Please make sure at the time of the order that you give us the proper address, as well as the required instructions for UPS to deliver your package in a timely manner. OK Gourmet LLC. is not responsible for products that spoiled because they were sent back to the freight location or left at your door. To make sure that you are satisfied with the product you receive, please inspect the contents as soon as they arrive to your door.

On products purchased from Store.KosherOKGourmet.com Web site, OK Gourmet LLC. reserves the right to charge you a fee equal to the sum of the total dollar amount of your order, if you cancel your order once the order is in transit, or if you give us the wrong address and the products are spoiled, or if you are not there to receive your order at the time of the UPS delivery.

Please check your order against the Invoice you have received by email as well as in the shipment box and in case of missing product, please call us immediately at 954-564-6511 or notify us by email at Store@KosherOKGourmet.com.